If you receive an alert when attempting to enter your license key stating LightBurn was unable to connect to the server, please ensure the following is set up on your network Whitelist for port 443 On some systems/networks (particularly school networks) there can be firewall/security settings preventing applications from connection to the network. In order to validate your license, LightBurn needs to connect to the LightBurn license server. Lightburn is unable to connect to the license server: Note: The Command Line / Terminal steps listed allow LightBurn to retain and validate the license automatically each time this is required. ![]() This can occur if you have a ‘floating’ type license (non-standard) but have not performed the correct license installation steps, which can be found here: LightBurn Software: How to Install a Floating Licence
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